{"id":200,"date":"2017-01-09T16:48:14","date_gmt":"2017-01-09T08:48:14","guid":{"rendered":"https:\/\/www.kungroup.com\/?p=200"},"modified":"2017-09-08T09:57:44","modified_gmt":"2017-09-08T01:57:44","slug":"complaint-management-system-cms","status":"publish","type":"post","link":"https:\/\/www.kungroup.com\/?p=200","title":{"rendered":"Complaint Management System (CMS)"},"content":{"rendered":"

Recently our company have launched a new Complaint Management System for Property Management Company use and we have receive very good feedback with currently 17 site (condo \/ apartment \/ gated community) management office using our complaint management system.<\/p>\n

The intended benefits of CMS and Cloud Computing<\/a> are as follows<\/p>\n

    \n
  1. Allow easy record \/ monitoring \/ update of complaints submitted by resident<\/li>\n
  2. Allow easy record \/ monitoring \/ update of repair progress by technician \/ service providers<\/li>\n
  3. Allow easy record \/ monitoring \/ update of overdue complaints that yet to be follow up<\/li>\n
  4. Allow easy handover of complaints to be follow up by new building manager \/ technician<\/li>\n
  5. Allow easy review of complaint history<\/li>\n
  6. Allow easy review of frequency of repair of the same problem<\/li>\n
  7. Allow easy retrieval of complainant contact details<\/li>\n
  8. Allow easy reporting of complaints to MC \/ JMB with statistic and charts<\/li>\n
  9. Maybe use for KPI reporting and to justify the man power used to resolved a complaint<\/li>\n<\/ol>\n

    Other Benefits<\/strong><\/p>\n

      \n
    1. Just subscribe and start using<\/li>\n
    2. NO maintenance and upgrade of hardware \/ server<\/li>\n
    3. NO maintenance and upgrade of network<\/li>\n
    4. NO maintenance and upgrade of security<\/li>\n
    5. NO maintenance and upgrade of database<\/li>\n
    6. NO maintenance and IT personnel cost<\/li>\n<\/ol>\n

      Please contact us<\/a> should you require demo & try out our system<\/p>\n

      Enquire for 30 days FREE trial<\/strong> now! Price starts from RM350 monthly \/ site.<\/p>\n

      Sample CMS Screenshot<\/p>\n\n\t\t